Privacy Policy

RH Leasing ("we," "us," or "our") operates the rhleasing.com website and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, apply for a vehicle lease, or otherwise interact with our services. By using our services, you consent to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our services:

Personal Information You Provide

• Full name, date of birth, and contact information (email address, phone number, mailing address)
• Social Security Number (SSN) for credit check purposes
• Driver's license number and state of issuance
• Employment information including employer name, income, and length of employment
• Financial information including bank account details and payment history
• Vehicle preferences and lease inquiry details
• Insurance information related to leased vehicles

Information Collected Automatically

• IP address, browser type, and operating system
• Pages viewed, links clicked, and time spent on our website
• Referring website addresses and search terms used to find our site
• Device identifiers and mobile advertising IDs

How We Use Your Information

We use the information we collect for the following purposes:

• Processing and evaluating lease applications and credit inquiries
• Facilitating vehicle lease agreements and managing ongoing lease accounts
• Communicating with you about your lease, payments, and account updates
• Sending promotional offers, new inventory alerts, and newsletters (with your consent)
• Improving our website, services, and customer experience
• Complying with legal and regulatory obligations, including fraud prevention
• Responding to your inquiries and providing customer support
• Conducting internal analytics and business planning

Information Sharing

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Lending Partners & Financial Institutions: To process your lease application and secure financing on your behalf.
• Credit Bureaus: To perform credit checks and report lease payment history as required by law.
• Insurance Providers: To verify or facilitate insurance coverage for leased vehicles.
• Service Providers: With trusted vendors who assist us with website hosting, payment processing, email delivery, and analytics.
• Legal Compliance: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

Financial Data & Credit Checks

When you submit a lease application, you authorize RH Leasing to obtain your credit report from one or more consumer reporting agencies. This may include a "hard pull" credit inquiry that could affect your credit score. We handle all financial data in accordance with the Gramm-Leach-Bliley Act (GLBA) and applicable California financial privacy regulations.

Your financial data is encrypted in transit and at rest using industry-standard encryption protocols. We retain financial information only as long as necessary to service your lease account and comply with legal record-keeping requirements, typically for seven years after the termination of a lease agreement.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. The types of cookies we use include:

• Essential Cookies: Required for the website to function properly, such as session management and security tokens.
• Analytics Cookies: Help us understand how visitors interact with our website so we can improve performance and content.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness across platforms.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Your Rights Under the CCPA

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request that we delete personal information we have collected, subject to certain legal exceptions.
• Right to Correct: You may request corrections to inaccurate personal information.
• Right to Opt Out: You may opt out of the sale or sharing of your personal information. Note that RH Leasing does not sell personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will verify your identity before processing your request and respond within 45 days as required by law.

Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include TLS/SSL encryption for data in transit, AES-256 encryption for data at rest, role-based access controls, regular security audits, and employee training on data protection best practices. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as promptly as possible. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where required by law, provide you with additional notice such as an email notification or a prominent notice on our website. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your information is handled, please contact us: